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A Picture is Worth a Thousand Words

25 Sep

There is an episode of Mad Men where the creative team is brainstorming about ideas for a Popsicle campaign. The group has warm feelings for the cold treats. Sentiments such as, “I love popsicles!” and “My mom would always break them in half, so my sister and I could share.” float around the room. A couple of scenes later, we witness Peggy Olson, the ad agency’s rising star copywriter, do what she does best. She reaches the audience on an emotional level by unveiling a picture that perfectly captures the brand’s story. Facebook introduced an enhanced photo app this week, providing a refined tool for brands who want to strengthen their stories using images.

According to the Facebook Blog, the photo sharing tool has been upgraded with an accelerated uploading capability and larger images (720 pixels to 960 pixels), giving users quicker access to more refined pictures. The viewer has also been redesigned to make images pop. This is wonderful news for users and marketers alike. To say photo sharing has skyrocketed in the past few years would be an understatement. The chart below gives us a visual of just how big Facebook’s photo library is.

Sites such as Flickr, Snapfish and Shutterfly have emerged, as well as photo sharing apps, like Instagram. Smart phone usage continues to spread like wildfire; the devices have been instrumental for Instagram’s rise to fame. Mobile photo sharing apps have increased the popularity of sharing images in real time.

The possibilities for taking classic storytelling to the next level become abundant with photo sharing. For brands, it’s the difference between telling a story and being part of a story as its written. It’s an interactive experience. Social Media allows us to listen and create conversations with consumers, getting to know them on a more intimate level than has ever been possible. Photo sharing is an opportunity for your customers to pass your story on to their friends through tagging and sharing, expanding your convertible audience.

A prime example of integrating photo sharing into a campaign is the return of the Pepsi vs. Coke cola wars. Pepsi recently launched an integrated campaign with The X Factor. Part of the campaign was a packaging promotion that tied Pepsi packaging with the show The X Factor through a digital photo contest promoted on Pepsi’s packaging. Consumers were challenged to take a digital snapshot of the Pepsi and X Factor logos together, and send it in for a chance to win a trip to Los Angeles to watch a taping of the show. The contest was in real time and provided an interactive experience for the consumer. It was also an attempt to gain traction ahead of their rival, Coca-cola, who sponsor Americal Idol.

There are many clever ways to use photo sharing in your storytelling and integrated communications plans. Facebook is ahead of the game in realizing the importance as we move forward in the digital era.

Post written by Tia Marie Kemp aka @TiaMarieKemp. To learn more from fbadz.com, become a fan!

Are You Ready for f8?

16 Sep

On September 22, Facebook developers, entrepreneurs and innovators will gather at the San Francisco Design Center for possibly the most anticipated conference of the year: f8. This is where everything that has been “in the works” makes a big splash. This is where the fun starts.

Perhaps you’re one of the lucky invitees. At the very least, I know you’ve seen a few of your friends “like” f8. In fact, you’ve probably developed some serious “liking” skills yourself this past year. One of the biggest announcements in the history of the web happened at f8 2010 when Facebook made their vision of the “Open Graph” public. The Open Graph has changed the way we socialize and do business on the web. Because of this, we can now build a website with plug-ins that allow us to link to our Facebook connections. We can “like” a song on Spotify, and instantly share our favorite new jam with our Facebook friends. The list keeps growing as the Open Graph continues to revolutionize our online experiences. For in-depth information about f8 2010 click here.

So what is everyone whispering about leading up to f8 2011?

I mentioned how much easier sharing music has become with streaming services, such as Spotify, being connected via the Open Graph. Facebook has been aching to integrate music for ages; therefore we are expecting some of the excitement at f8 2011 to be around a big music announcement. There are rumors that Facebook may partner with some well-known music streaming services. Some other pieces that come with incorporating music and Facebook could be a possibility of buying songs with Music Credits, a virtual currency, as well as adding a music dashboard to the interface. These additions would have the potential to generate ad exposure.

An announcement regarding the iPad app will likely be released at this time as well. Instagram’s ride in popularity seems to have folks thinking that a new photo app will be introduced at f8. The app would feature filters, similar to Instagram. Read more about Facebook’s mobile photo app here.

Finally, there is that Spartan project we keep hearing about. Spartan is a platform that is aligned with all of the mobile growth that is happening these days, and is being considered a “Mobile Safari” completely based on HTML-5. This will give Facebook a great amount of control in the mobile space.

We look forward to whispers turning into shouts as f8 2011 unfolds.

More information related to this article can be found here:

http://fbadz.com/2010/04/what-f8s-announcements-mean-for-you-page-admins/

Post written by Tia Marie Kemp aka @TiaMarieKemp. To learn more from fbadz.com, become a fan!

Facebook Places vs. Foursquare: Check In Wars

9 Sep

A friend of mine didn’t want her mother to know about her new boyfriend, just yet. She probably should have asked him not to check them in together everywhere they went. Her mom is her Facebook friend, after all, and it was just the tip-off she needed to ask, “Who is this guy you are going out with all the time?” This was good news for businesses they checked in to, but my friend had some explaining to do.

Last year geolocation services made a splash in social media, and in 2011 have become mainstream. The platforms on which users can participate are many, including Facebook Places, Foursquare, Gowalla, Google+ and Brightkite, among others. Even Twitter added a location tag. The question is no longer “do I use it?” but “which one do I use?” That decision became easier this week for users, as Foursquare celebrated a small victory over its top competitor when Facebook Places backed out of the battle, or so a lot of articles would like you to think.

This does not, however, mean that businesses should shy away from using Facebook.

Facebook Places isn’t going anywhere. It’s simply taking a new form. In true Facebook fashion, the social network is staying true to its roots of being a platform for other geolocation services to build on top of. This means that users can check in on FourSquare, have it automatically sync with a Facebook check in and be published to a user’s wall. The difference that is coming for users relates to privacy and attaching location to status updates and photos on the platform.

More control over who sees what Places that users check in to may be a little limiting for businesses as they won’t be public, however, at the end of the day, it’s users’ close-knit friends that are more important to reach – that’s not changing for businesses when users check in to their locations.

What does this mean for businesses? Facebook has been and is continuing to focus more on Pages so that businesses can take advantage of the platform. A local business can add a place to its page and have it appear on the information, like the example below. As a general rule of thumb, Facebook users that are seeking information on the platform like to stay within the Facebook environment. The more information you can provide about your business, the better. That includes the address, how to get there and making it as easy as possible for the user to get directions.

As any multi-location business or franchise knows, hierarchy on Facebook has always been an issue. Working with a rep, a business with multiple locations can also mass claim their locations, making a richer user experience for fans seeking local information. PF Chang’s has implemented this new feature:

Another feature on the horizon for business pages is linking a business page to its corresponding Gowalla and Yelp page, again, staying true to Facebook’s platform foundation. We suspect more of these integrations are coming. One example of this feature can be seen on Milk Studio’s New York page:


Not only will Facebook users still be able to interact with brands through checking in, they can check in on whatever platform they prefer, Foursquare, Gowalla, etc., and have that information shared with whichever friends they’d like to see their location.

Facebook Places launched with a hundred times more users than Foursquare, but now Facebook is focusing on the plumbing for services like FourSquare to build on top of. This is good news for Foursquare, as the location star is projected to grow, especially with the increase in use of Smartphones. Ads, deals and games, such as “Foursquaropoly”, are in the works to engage Foursquare users and make checking in more fun.

Geolocation services give us another potentially powerful tool in our Social Media toolbox. While game mechanics helped get them off the ground and onto our Smartphones, there’s still a lot of potential that we haven’t seen yet when it comes to utility – discounts and deals are just the tip of the iceberg.

Do you use geolocation apps to benefit your business?

More information related to this article can be found here:

Location for users: https://www.facebook.com/about/location
Location for businesses: https://www.facebook.com/facebookplaces

Post written by Tia Marie Kemp. To learn more from fbadz.com, become a fan!